In July, 2020, the Federal Communications Commission adopted an order approving the designation of 988 as the 3-digit dialing code for the National Suicide Prevention Lifeline.  To facilitate implementation, area codes across the country where the 988 prefix is a working prefix and which now use 7-digit local dialing must transition to 10-digit local dialing.  This includes the 830 area code in our service area.

April 24, 2021 begins the “permissive dialing period” in which callers can still complete a call with 7-digit dialing.  This period expired October 24, 2021 and only 10-digit dialing will be connected.  Starting October 24, 2021 you’ll need to dial the 830 area code plus the 7-digit phone number to make local calls.  Be sure to reprogram  any equipment or systems from 7-digit dialing to 10-digit dialing during this period. 

Fore more details call 830-683-2111.