Southwest Texas Communications Privacy Policy
We are committed to providing the utmost privacy and security of the information provided by our customers and other individuals visiting our Southwest Texas Communications website.
Personal Information
Visitors on our website will be allowed to leisurely visit our site anonymously and not provide any personal information. Southwest Texas Communications will not sell, share or provide your information to other entities. If disclosure of information is requested or collected by other means other than our website, we will need to provide the information requested.
Log Files
IP addresses are utilized to track and study trends, track visitor movement, and gather broad demographic information to assist in providing customers the greatest customer service. Visitors are not truly identified on a personal level. We utilize this information for internal reports we file to different entities.
Registration
Potential customers are asked to complete a service order form to acquire a product or service. This process is to obtain an individual/company to provide specific information such as name, address, telephone number, email address, etc. This information will be utilized to reach out to the person/company concerning services offered by Southwest Texas Communications. All information pertaining to the individual/company will be used for billing purposes, service orders, continued account maintenance and service upgrades.
Security
At Southwest Texas Communications, we ask our customers to provide sensitive information such as credit cards, social security numbers and the like. This information is encrypted and is protected through our third-party security system. We take full measures in making our customers sensitive information our top priority. All underlying parties, customers service representatives and other qualified employees continually work to keep your information restricted. All our servers are placed in locked and secure locations. We operate with efforts to safeguard protect our customers’ information, Southwest Texas Communication will have no obligation for the exposure of information attained due to errors in transmission or the unauthorized acts of third parties.
Sharing of Personal Information
Composed personal information is utilized for the business purpose of Southwest Texas Communications. This information is not disclosed with external, non-affiliated companies except as provided in this Privacy Policy. As customers sign up for service with us, we may provide our third-party data such as billing items. We use third-party services in order to provide the best and most efficient way to enhance our products and services. Southwest Texas Communications will provide the least amount of information as possible to the third-party in order to obtain their service.
Correcting/Updating Personal Information
When a customer is wanting to update their identification information, Southwest Texas Communications, will assist with this through a phone call or an in person visit to one of our offices. Our customer service representatives will be glad to assist.
Questions
Please do not hesitate to contact us if you have any questions or concerns about this Privacy Policy or the privacy practices of Southwest Texas Communication.